Terms of Use

Version 3.0 · Effective 16 September 2026 · Last updated 16 September 2026

These Terms of Use (“Terms”) are an agreement between you and DQCLabs (“we”, “us”), the developer of LovePicto: Couple Photo Maker. They apply to the LovePicto app for iOS and Android, LovePicto Premium and the website lovepicto.web.app (together, “LovePicto”). By using LovePicto you agree to these Terms. If you do not agree, please do not use LovePicto.

1. About these Terms

These Terms, together with our Privacy Policy, govern your use of LovePicto. The Privacy Policy explains how we handle personal data. If you download LovePicto from the Apple App Store or Google Play, that store’s terms also apply to your download and purchases (see section 15).

2. Eligibility

You must be at least 13 years old, or older if the law where you live requires it, to use LovePicto. If you are under the age of majority where you live, you may use LovePicto only with the permission of a parent or guardian, who is responsible for any purchases you make. You may not use LovePicto where this is prohibited by applicable sanctions or export control laws.

3. Licence to use LovePicto

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable and revocable licence to install and use LovePicto on devices you own or control, in line with the rules of the store you obtained it from. LovePicto is licensed, not sold, and we keep all rights not expressly granted to you.

4. Your photos and content

You keep all rights you have in the photos you use in LovePicto and in the images and videos you create. We do not claim ownership of them. Photos you select or capture for editing are processed on your device and are not uploaded to LovePicto servers. See our Privacy Policy for details.

You are responsible for the content you use and share. You confirm that:

• you own the photos you use or have permission to use them;
• you have the consent of people who appear in them where the law requires it, especially before you publish a creation; and
• your content does not infringe anyone’s intellectual property, privacy or publicity rights, or break any law.

Your projects are stored on your device. We do not keep a copy, so please keep your own backups — projects can be lost if you delete the app or lose your device.

5. Templates and intellectual property

LovePicto, including its templates, layouts, frames, stickers, artwork, sounds, the LovePicto name and logo, is owned by DQCLabs and protected by intellectual property laws. Some components, such as fonts, are provided by third parties under their own licences.

You may use templates to make creations for personal and commercial purposes — for example, posting them online or printing them — as long as you have the rights to the photos you use. You may not extract, resell, redistribute or sublicense template artwork or other LovePicto assets on their own, or use them to create a competing template collection or product.

6. Accounts

You can browse, create and export without an account. You can optionally create an account with email and password, Sign in with Google or, on iOS, Sign in with Apple, to sync favourites and use Premium across devices signed in to the same account.

Please keep your login details secure and let us know if you believe your account has been used without permission. You can delete your account at any time in Profile → Settings → Account → Delete account or as described on our account deletion page. Deleting your account or the app does not cancel a subscription — see section 8.

7. LovePicto Premium

LovePicto Premium is an optional auto-renewing subscription. The plans currently offered are monthly and yearly. Premium currently includes access to Premium templates, no banner, interstitial, native or app-open ads, exports without a watermark, and larger, higher-quality exports. The benefits and prices available at the time of purchase are shown on the subscription screen in the app. We may add, change or remove templates and features over time.

We do not currently offer free trials or introductory prices.

Using Premium on your devices

• Buying without an account: Premium works on your device without signing in. After reinstalling or on another device, use Restore Purchases while signed in to the same Apple ID or Google account used for the purchase.
• Buying while signed in, or signing in later: the subscription is linked to that LovePicto account. Sign in to the same account to use Premium on other devices. If you sign out, Premium is no longer available on that device until you sign in again.
• A subscription can be linked to only one LovePicto account at a time. It cannot be used with a different LovePicto account while it is active.

We verify purchases with Apple or Google. If a subscription expires, is refunded, or is revoked or charged back, Premium access ends. Creations you have already exported remain yours.

8. Billing, renewal, cancellation and refunds

• Payment. Payment is charged to your Apple ID or Google Play account when you confirm the purchase. Apple or Google processes the payment; we do not receive your payment card details.
• Price. Prices are shown in the app in your local currency, as set by the store for your country or region, and may include taxes.
• Auto-renewal. Your subscription renews automatically at the end of each period for the same length unless you cancel. On the App Store, you must turn off auto-renewal at least 24 hours before the end of the current period, and your account is charged for renewal within the 24 hours before it ends. On Google Play, you can cancel at any time before the renewal date.
• Price changes. If the price changes, Apple or Google will notify you as required by their policies, and you can cancel before the new price applies.
• Changing plans. You can switch between monthly and yearly plans. When the change takes effect is determined by Apple or Google and shown before you confirm.
• Cancellation. Cancel in your store account — the app cannot cancel for you. After cancelling, Premium stays active until the end of the period you have paid for.
  • iPhone or iPad: Settings → your name → Subscriptions, or apps.apple.com/account/subscriptions
  • Android: Google Play → Profile → Payments & subscriptions → Subscriptions, or play.google.com/store/account/subscriptions
• Refunds. Purchases are processed by Apple or Google, and refund requests are handled by them under their policies and applicable law: Apple at reportaproblem.apple.com, Google Play at support.google.com/googleplay/answer/2479637. Contact us if something went wrong and we will help where we can.
• Consumer rights. Any statutory right you have — such as a right of withdrawal or remedies for faulty digital content — is not affected by these Terms.

9. Advertising and rewarded ads

LovePicto is free to use and is supported by ads, including ads provided by Google AdMob. We are not responsible for the content of third-party ads or for what advertisers offer.

If you do not have Premium, exporting a creation may require watching a rewarded ad. A rewarded export has no watermark and can use larger sizes and higher quality, and a rewarded ad can also unlock a video export. A reward applies only to the export it was offered for. Rewarded ads cannot be used to unlock Premium templates. Rewarded ads are not always available, have no monetary value and are not a purchase.

10. Acceptable use

You agree not to:

• create or share content that is illegal, sexualises minors, harasses, threatens or defames anyone, or promotes hatred or violence;
• use someone’s image without the permission required by law, or impersonate anyone;
• infringe the intellectual property or other rights of others;
• circumvent or interfere with purchases, subscription checks, rewarded ads or other access controls, or commit ad fraud, such as generating fake impressions or clicks;
• scrape or bulk-download templates or other LovePicto content;
• access our systems without authorisation, disrupt or overload the service, or introduce malware; or
• copy, modify, decompile or reverse engineer the app, except to the extent applicable law expressly permits it.

If you find a security vulnerability, please report it to us privately and do not access other people’s data. We welcome responsible, good-faith security reports.

11. Third-party services

LovePicto uses third-party services, including the Apple App Store, Google Play, Sign in with Apple, Google Sign-In, Google AdMob, Google Firebase and Supabase. When you share a creation, it is sent to the app or service you choose. Those services are governed by their own terms and privacy policies, and we are not responsible for them. You must also comply with any third-party terms that apply when you use LovePicto, such as your mobile network or store terms.

12. Availability, changes and termination

We may update, change or discontinue templates and features, and we may require you to install an update to continue using LovePicto. We do not guarantee that LovePicto will always be available or error-free.

We may update these Terms. We will post the updated Terms on this page and update the date above. If a change is significant, we will give reasonable notice, for example in the app, before it takes effect. If you do not agree to the updated Terms, stop using LovePicto and cancel any subscription.

You can stop using LovePicto at any time. We may suspend or end your access to LovePicto if you seriously or repeatedly breach these Terms or where required by law. Where reasonable, we will notify you first. Sections 4, 5, 13 and 14 continue to apply after these Terms end.

13. Disclaimers and liability

To the extent permitted by law, LovePicto is provided “as is” and “as available”, without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or content, arising from your use of LovePicto. To the extent permitted by law, our total liability for any claim relating to LovePicto is limited to the greater of the amount you paid for LovePicto Premium in the 12 months before the claim arose, or USD 50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraud, or affects your mandatory rights as a consumer.

To the extent permitted by law, you agree to compensate us for claims and reasonable costs arising from content you create or share with LovePicto or from your breach of these Terms, except where caused by us.

14. Governing law and consumer rights

These Terms are governed by the laws of Viet Nam, and disputes are subject to the courts of Viet Nam. If you are a consumer, you also benefit from the mandatory consumer protection laws of the country where you live and may bring proceedings in your local courts where those laws allow.

Before starting any formal proceedings, please contact us so we can try to resolve the issue informally.

If any part of these Terms is found unenforceable, the rest remains in effect. If we do not enforce a right immediately, we do not waive it. You may not transfer your rights under these Terms. We may transfer ours as part of a merger, acquisition or sale of assets.

15. App store terms and contact

Apple App Store

If you obtained LovePicto from the Apple App Store:

• These Terms are between you and DQCLabs only, not Apple. We, not Apple, are solely responsible for LovePicto and its content.
• Your licence is limited to a non-transferable licence to use LovePicto on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• We are solely responsible for providing maintenance and support. Apple has no obligation to provide maintenance or support for LovePicto.
• If LovePicto fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for LovePicto. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to LovePicto, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility.
• We, not Apple, are responsible for addressing any claims by you or a third party relating to LovePicto or your use of it, including product liability claims, claims that LovePicto fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy or similar legislation.
• If a third party claims that LovePicto or your use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using LovePicto.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

Google Play

If you obtained LovePicto from Google Play, these Terms are between you and DQCLabs only. Google is not responsible for LovePicto. The Google Play Terms of Service and Google Play’s policies apply to your download and to purchases made through Google Play.

Contact

LovePicto is developed by DQCLabs. For questions, support, copyright complaints and security reports, contact us: